Frequently Asked Questions
Answers for organizations running a board and the employers posting to it.
Running a job board
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Do I need a website?
No. Your board can get its own address, like yourboard.truejob.com. If you do have a site, you can also add the board to it with one line.
Where do the jobs come from?
Employers post directly, and you can add local employers so their openings appear automatically. Enterprise boards launch pre-filled.
Do we have to charge employers?
No. Keep posting free, or charge a fee and get paid out through Stripe.
Who supports employers and job seekers?
We do. TrueJob handles support for everyone using your board.
How does the free trial work?
Run a real board with up to 5 active jobs, no credit card needed. Move to Enterprise when you're ready for unlimited jobs and a guided launch.
Pricing
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Can we pay by invoice or sign an annual contract?
Yes. Annual plans can be paid by card or invoice, and we can set up a contract that matches your fiscal year.
What happens when the free trial reaches 5 jobs?
Your board keeps running with its 5 jobs. To add more, wait for one to expire or move to Enterprise for unlimited jobs.
Do we have to charge employers?
No. Posting can stay free. If you charge, payouts go to you through Stripe, and you keep 50% on the free trial or 80% on Enterprise.
What if we reject a paid posting?
The employer is refunded automatically.
Can we cancel?
Yes. Monthly plans cancel any time from billing settings. Annual plans run to the end of the term.
Employers
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Do I pay to post jobs?
Your employer account is free. Some boards charge a posting fee set by the organization that runs the board; you see the price before you post.
Can I post to more than one board?
Yes. Post once and choose every TrueJob board you belong to.
Can I cancel Plus?
Yes. Monthly plans cancel any time from billing settings. Annual plans run to the end of the term.
Still have a question?
We answer every message, usually within a business day.